Privacy Policy

Last Updated: July 31, 2025

1. Introduction

Carbonite Support Guide ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our website.

2. Information We Collect

We collect several types of information from and about users of our website:

Personal Information:

When you contact us, we may collect your name, email address, and other contact details.

Usage Data:

We automatically collect information about your interaction with our website, including IP address, browser type, pages visited, and time spent on pages.

Cookies:

We use cookies to enhance your experience and analyze website traffic.

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our website
  • To respond to your inquiries and provide support
  • To improve our website and services
  • To monitor usage and detect technical issues
  • To comply with legal obligations

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

  • Service providers who assist in operating our website
  • Law enforcement or government agencies when required by law
  • Business partners in connection with services they perform for us

5. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to certain processing activities
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