This website is an independent informational resource and is not affiliated with, endorsed by, or operated by Carbonite or OpenText.

Carbonite Backup & Data Protection Guides

Explore practical information about computer backup, server backup, endpoint protection, recovery, and ransomware resilience.

This website is an independent informational resource and is not affiliated with, endorsed by, or operated by Carbonite or OpenText.
Products

Explore Carbonite product categories

Educational overviews of Carbonite's main product lines and what each is generally used for.

Carbonite Safe

Automatic cloud backup for home and small-business computers, including plans for servers.

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Carbonite Endpoint

Centrally managed backup for laptops and desktops across a distributed workforce.

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Carbonite Server & Migrate

Business-grade backup, disaster recovery, and workload migration for physical and virtual servers.

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Backup & Recovery

Understand backup and recovery concepts

Backup and recovery is the practice of making copies of your data so it can be restored after loss, corruption, hardware failure, or a security incident. Carbonite's products span personal cloud backup through to server-level disaster recovery.

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Cloud backup

Automatic, encrypted offsite copies of your files, running continuously in the background.

Endpoint backup

Centrally managed backup for laptops and desktops spread across an organization.

Ransomware & Security

How backup fits into ransomware resilience

Concepts commonly discussed alongside cloud and endpoint backup.

Ransomware

Malware that encrypts files and demands payment; offsite backups are a key recovery option.

Encryption

Data is typically encrypted in transit and at rest to help protect it from interception or unauthorized access.

Phishing

Deceptive messages designed to trick people into revealing credentials or installing malware.

Cyber Resilience

The broader ability of an organization to keep operating and recover quickly after an incident.

Read Ransomware & Security Guides
Troubleshooting

Popular troubleshooting topics

Quick starting points for common backup and restore issues.

Backup not starting

Common causes when a scheduled or continuous backup fails to begin.

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Installation problems

Steps to resolve issues during client installation.

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Slow uploads

What to check when the initial backup is taking a long time.

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Restore problems

Guidance for troubleshooting a failed restore.

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View Troubleshooting
Guides

Popular guides

Beginner5 min read

How to Set Up Carbonite Safe

A step-by-step starting point for installing and configuring cloud backup.

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Intermediate7 min read

How to Restore Files

Understand the process of recovering individual files from a backup.

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Intermediate6 min read

How to Deploy Endpoint Backup Across a Team

General concepts for rolling out centrally managed backup to multiple devices.

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Browse All Guides
Blog

Latest article

Backup Strategy9 min read

How to Create a Reliable Computer Backup Strategy

A practical walkthrough of building a dependable backup routine, from choosing local vs. cloud storage to testing recovery.

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FAQ

Frequently asked questions

Is this website the official Carbonite website?

No. This is an independent informational resource that is not affiliated with, endorsed by, or operated by Carbonite or OpenText.

What is the difference between Carbonite Safe and Carbonite Endpoint?

Carbonite Safe is generally aimed at individual computers and small businesses, while Carbonite Endpoint is designed for centrally managing backup across many laptops and desktops in a larger organization.

Can I get official Carbonite support here?

No. This site provides general educational information only. For official product support, refer to Carbonite's own channels.

Does this site ask for passwords or payment information?

No. This site never asks visitors for passwords, recovery keys, authentication codes, or payment-card information.

Have a general question?

Send an informational inquiry — this is not official Carbonite support.

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